Toyota Venza Forum

Just got off the phone with Toyota Canada about the interior rusting problem in my wifes 2010 Venza. Apparantly Toyota warranty division will not cover interior rusting in their cars because it is only surface rust and not perforation even though they admit that the rear seat components and all the framing is bare metal are is most likely being caused by using the A/C. WTF? That's just lame. Further more the spare tire rim is also rusting around the edges and it's never been out of the car. This may not seem to be a serious problem to some but the cars a 2010 not a 1971 Corolla and where ever this moisture is coming from what else will it eventually affect (electronics? when the warranty runs out?) This isn't my only complaint with the Venza, they are a number of others that aren't known unfortunately until after ownership. Heading to the Hyundai and Kia dealer on the weekend. Should have stuck with the Hyundai Tucson in the first place. More comparable to to a Rav 4 but then it is just the wifes to and from work car.
I am so disappointed with Toyota quality and service that I will make it my ambition to visit and post on every Toyota and competitor site I can possibly find, and I have all the time in the world to do it since I'm retired and have nothing better to do this winter.

How about some pictures to help us understand?

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Toyota Venza IGuide

No problem. Unfortunately pics don't tell the whole story but you can get the idea. I went to the Toyota dealer here yesterday and checked out some other Venza's new on the lot and they were all showing the same rust starting. Check yours out. Sure I live on the West Coast of British Columbia which does have a moist climate but rusting inside the vehicle right on the dealers lot. This is obviously a manufacturers mistake for not coating the metal and welds. What's most disappointing is Toyota's couldn't care less attitude and lack of interest in tracking down and correction the problem. I know it isn't and probably never will become a safety issue but I'm just concerned at the long term outcome and what else is going to rust after the warranty's up. Hello Toyota? Remember the word (quality?) Guess I'll just have to learn to live with a new rusty car.

Geesh.............I'd go buy some rust eater primer and take care of that myself. I agree you shouldn't have to but such is life.

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Toyota Venza IGuide